Personal Accident Insurance Coverage Terms and Conditions

Terms and Conditions
Applicable for OCBC Cycle 2023 participants between the age of two (2) to seventy-five (75) years old.

Subject to the Great Eastern standard policy terms, conditions and exceptions.

All payouts will be based on assessments and approvals of duly completed claim forms together with supporting
documents within fourteen (14) days of the accident occurrence.

For enquiries, please contact Great Eastern Customer Service at 1800-248 2888 (Select Option “2” for
General Insurance) or email (Operating Hours: 9.00am to
5.00pm on weekdays, excluding Public Holidays)

For claims, please contact Great Eastern Claims Hotline at 6248 2638 or email
(Operating hours: 9.00am to 5.00pm on weekdays, excluding Public Holidays).

Claimants need to email the following supporting documents to
1. Completed Personal Accident Claim Form
2. Medical Tax Invoice/ Hospital Tax Invoice
3. Inpatient discharge summary report from the hospital (if there is hospitalisation)
4. Copy of NRIC

This Insurance plan is underwritten by Great Eastern, a wholly-owned subsidiary of Great Eastern Holdings Ltd
and a member of the OCBC Group.

The above is for general information only. It is not a contract of insurance. The precise terms and conditions of
this insurance plan are specified in the policy contract.

It is usually detrimental to replace an existing accident and health plan with a new one. A penalty may be
imposed for early plan termination and the new plan may cost more, or have less benefits at the same cost.

You may wish to seek advice from a qualified adviser before making a commitment to purchase this product. In
the event that you choose not to seek advice from a qualified adviser, you should consider whether the product in
question is suitable for you.

This plan is protected under the Policy Owner’s Protection Scheme which is administered by the Singapore
Deposit Insurance Corporation (SDIC). Coverage for your policy is automatic and no further action is required
from you. For more information on the types of benefits that are covered under the scheme as well as the limits of
coverage, where applicable, please contact us or visit the Life Insurance Association (LIA) or SDIC websites
( or